Vision, Mission & Motto
Vision
An integrated vibrant, caring and engaged community-based model of and wellness where members, visitors and clients, all feel welcome, respected, understood, valued and cared for in the best possible way.
Mission
To offer sustainable community focused development programs in partnership with community members with a goal to making changes that last and changing lives and wellbeing of individuals that actively engage with the change process.
Motto
Serving through Christ's love
Featured Services
Comprehensive Health Services
From outpatient and inpatient care to maternity, laboratory, and pharmacy services, we provide holistic healthcare for all ages.
HIV Care & Counseling
We offer confidential HIV counseling, testing, and ongoing care, supporting our community with compassion and expertise.
Sustainable Community Projects
Our agricultural and youth programs empower families, promote nutrition, and create lasting positive change in Matangwe.
Visiting Hours
- 6:00AM – 7:30AM
- 10:00AM – 11:00AM
- 1:00PM – 2:00PM
- 4:00PM – 6:00PM
Thank you for observing time.
Welcome!
Citizens Health Care Service Charter
| No. | Service Offered | Patient/Client Requirement | User Charges | Waiting Time |
|---|---|---|---|---|
| 1 | Customer Care Desk - Registration - Inquiries / Complains |
Co-operation Patient cards / books |
Free 50 |
2 to 10 mins |
| 2 | MCH Services - CWC - ANC - HIV Counselling/Testing - PMTCT - Family Planning - CA Cervix Screening |
Mother / Child booklet Appointment cards |
Free 30 Variable Free Free Variable |
10 to 15 mins |
| 3 | Consultation | Patients card / patients books / forms | Free | Up to 20 mins |
| 4 | Dispensing of Medicine | Prescription sheets / patients books | 100 | Up to 20 mins |
| 5 | Laboratory Services | Patients books / lab request forms | Variable | Variable |
| 6 | HIV Counselling/Testing Services | Co-operation | Free | Up to 45 mins |
| 7 | Maternity Services | ANC booklets | Variable | Variable |
| 8 | HIV Care and Treatment Services (PSC) | Co-operation, patient file, referral forms, appointment cards | Free | Variable |
| 9 | Youth Friendly Services | Co-operation | Free | Variable |
| 10 | In-Patient | Co-operation | Variable | 10 to 15 mins |